
| Thursday 14 July |
Friday 15 July |
| Emerging Professionals Stream Kindly sponsored by Lumley 9.40am – 10.40am 1A Broker ethics and integrity Graham Henry of Mike Henry Insurance Brokers Ltd How to conduct yourself to get the best results when negotiating new business, renewals and claims. 11.05am - 12.05pm 2A Contract works Andy McKay of Lumley What are the issues around “damage to existing buildings” arising out of Contract Works. What you need to know about this plus Advanced Profits/Developers costs plus other “forgotten items”. 12.10pm - 1.10pm 3A BI Insurance Tony Philpott What to know and what to look out for and beware of under Material Damage and Business Interruption. 2.15pm - 3.15pm 4A The loss adjuster/assessor Mark Godfrey of TPA Godfrey, Roger Scholes of Lumley Understand their role and how they do it. Workshops 9.40am - 10.40am 1B Liability Prof Rosemary Tobin of Auckland Law faculty Topical issues in the law of torts affecting Liability Insurance. Kindly sponsored by Vero Liability 1C Building and plant valuations Kerry Stewart and Peter Todd of Darroch Ltd Establishing a reinstatement sum insured is not the only function of a valuation. Find out what benefits the valuer can achieve on both Buildings and Plant. 1D Knowledge management Graeme Berwick of QR Consulting Find out the benefits of the iNavigator link on your IBANZ website – Graeme will demonstrate how brokers can use iNavigator as a valuable tool not only to increase knowledge but to keep business and win new clients. Kindly sponsored by iNavigator 11.05am – 12.05pm 2B Health and wellness in stressful times Lars Bojsen - Moller Kindly sponsored by Southern Cross Health Society 2C Business continuity planning Shane Hinton The Christchurch earthquake has highlighted the need for business owners to take into account preloss contingency plans to ensure survival in the event of a catasphrophe. Kindly sponsored by NZI 2D Professionalism: a competitive advantage Gene Bekker Presented by IBANZ College 12.10pm – 1.10pm 3B Liability Ian Thompson Popular presenter Ian Thompson will again address and explain topical Liability issues. Kindly sponsored by Vero Liability 3C Product defect, contamination and crisis management Steve Hather What are the issues and outcomes resulting from a product defect or contamination incidents - and what risk management programmes should your clients be adopting? Kindly sponsored by Chartis 2.15pm – 3.15pm 4B Broker PI Craig Langstone of Jones Fee Pitfalls and traps for the unwary broker in today’s market. 4C Risk surveys Michael Burke Leave it to the Insurers? If you’re going to be a risk adviser you better find out how to identify risk. Kindly sponsored by Vero 4D Human capital risk Cecilia Farrow, CEO of Triplejump Fire and General Insurance Brokers are Risk Advisors but have they only done half the job, if they ignore Keyman, Share purchase, Group Life protecting the individual, business shareholders and family. |
Workshops 9.40am – 10.40am 5A Kidnap, ransom and extortion Bill Bestic Presented by Bill Bestic from New York based Clayton Consultants who specialise in this area How bad can it get? Hear from Nigel Brennan, a journalist captured and held ransom in Somalia his release and the effect on him and his family. Kindly sponsored by Chartis 5B Underwriting panel Panel of NZI, Vero, Lumley and QBE Branch Managers Facilitated by Phil Snookes The popular branch manager panel is on again addressing issues and challenges facing Brokers and Insurers. 5C What do you bring to the negotiation table? Trevor Slater of FSCL What do I bring to a negotiation? This interactive session will really make you think. We all have prejudices and opinions but rarely realise the impact these have when dealing with customers. Now is the time to become aware and be able to identify behaviours that may affect the outcome of negotiations with your customers. 5D Christchurch Earthquake BI claims scenario Roger Scholes of Lumley and Darryl Cowan of Cunningham Lindsey Putting lessons learnt from the Christchurch earthquake. Update your knowledge and how to recommend adequate BI cover. Kindly sponsored by Lumley 11.05am – 12.05pm 6A Best broker Nigel Speakman Industry and product knowledge is not enough to be the “point of difference”. Learn about behavioral skills that you need to know and use to be your best! Kindly sponsored by Vero 11.05am – 1.10pm 6B Practical risk management tools for your commercial motor clients Jim Wiles of Lumley, Haydn Bowbyes of IVCS, Ron Campbell of Dynatron, Corinne Watson of CCS Innovation in Logistics Ltd Find out what the latest available electronic and practical training tools in the market are for your commercial motor clients and see how these tools are improving their businesses. Kindly sponsored by Lumley 11.05am – 12.05pm 6C Marine cargo Allen Chong Commonly sold as a commodity. Find out and rediscover the knowledge you need to do the job properly. Kindly sponsored by Vero Marine 6D Recovering Canterbury Dean MacGregor, Executive GM Canterbury Recovery What’s happening and how are they going to do it. Kindly sponsored by NZI 12.10pm – 1.10pm 7A Loss adjuster scenarios Martyn Norrie of Cunningham Lindsey, Kerry Gupwell of McLarens Young Two international loss adjusting companies provide an insight into interesting and thought provoking claims. 7B Talent development and retention Garry Taylor, Monica Ayres What have you got to do to get the best out of good people and then hold on to them. Kindly sponsored by NZI 7C Reinsurance Martin Kreft The world of Reinsurance. Find out about the role of reinsurance. It may have sat in the background, but will be a major influence on price and capacity and what it will mean to you. Kindly sponsored by Munich 2.15pm – 3.15pm 8A CEO panel Panel, facilitated by Terry McMullan Insurer CEO’s talk about the issues facing our industry. |